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Frequently Asked Questions
What kind of customer service do you offer?
At Pro Crew Schedule we believe that customer service is very important. We offer phone, email and chat support though our website and all social media accounts, basically any method that works best for you.
Are employees paid roles?
Only users that have access (login) to Pro Crew Schedule are paid roles. You can add unlimited number of employees and track their time in Time Tracker for free, they will not have access to the software, your crew leader will add their time into Time Tracker at the end of the day.
Do I need a credit card to sign up for free-trial?
No credit card is needed for our 30 day free trial. Once the free trial is over you will need to update the billing methods in the settings page.
How is Pro Crew Schedule different from other softwares on the market?
Pro Crew Schedule is designed by subcontractors for subcontractors so we feel this is an advantage over the others. We offer real word experience based on 20 years of experience in the construction industry. Our focus is on crew management and task management, connecting the office to the field and field to the office is the core of Pro Crew Schedule.
Can I use Pro Crew Schedule on any computer or browser?
Pro Crew Schedule is internet based so as long as you have internet access form a desktop, mobile device or tablet, you can access Pro Crew Schedule from anywhere.
Does the free trial have limits or full features?
During the free trial, you have full access to everything and unlimited amount of users.
Are all the features on mobile also?
You have full access to everything on mobile just like the desktop version. The only difference is, we changed the layout to optimize for mobile view but everything is fully functional.
Is there a limit on the amount of projects I can add to Pro Crew Schedule?
Pro Crew Schedule doesn’t limit the amount of projects you can add, the more projects the better in our option.
What Payment Methods do you accept?
We accept all major credit and debit cards. Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club and Union Pay